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Custom comfort control, superior energy efficiency, and eco-friendly heating are just some of the advantages of installing a mini-split air conditioner instead of a window unit. Sanyo mini-split air conditioners have been around for years and are known for their efficiency and durability. If you have a Sanyo mini-split unit and are facing an issue, we have you covered.

In this post, we will look at some of the most common Sayno Error Codes and issues and their solutions.

If at any time you need a local expert to help with your Sayno ductless mini-split…

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How to Troubleshoot the Error Code ‘E03’?

The error code ‘E03’ corresponds to the Remote setting fault. You can fix this issue by resetting your Sanyo remote. You can find the reset button on your remote control either in the front or at the back inside the battery compartment.

How to Troubleshoot the Error Code ‘E02’?

The error code ‘E02’ corresponds to an Indoor communication fault. This basically means that there is some fault with the PCB wires or power supply wire. You need to check all the wires and ensure the power supply plug is appropriately plugged into the socket. If the error persists, consider calling your local AC repair expert.

How to Troubleshoot the Error Code ‘E16’?

The error code ‘E16’ corresponds to the Indoor unit output current fault. In this case, the PCB board needs to be checked to find out why it is not producing output. Usually, this error code appears when there is some fault with the PCB. If this is something you can repair yourself, go ahead; otherwise call in the experts. If your Sanyo mini-split air conditioner is in the warranty period, call the Sanyo call center. If it is not, call your local service center or the nearest Sanyo service center.

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How to Troubleshoot the Error Code ‘E17’?

The error code ‘E17’ corresponds to Indoor to outdoor communication fault. You can get this error when the indoor unit is not getting the supply it needs. You can also receive the E17 error if there’s some fault in the electric wire connecting indoor to outdoor. Check the wires and if they have any joints or are loose, replace them.

How to Troubleshoot the Poor Heating or Cooling Issue with your Sayno?

Is your Sanyo mini split AC not cooling or heating properly? If so, first determine the underlying reason. Generally speaking, poor heating or cooling issue occurs because of one of these reasons:

Inappropriate temperature setting – Before giving other solutions a try, check the temperature setting. Make sure both the mode and the temperature set on the thermostat is appropriate.

Blocked air filter – Did you know that if the air filter is blocked by dirt, your mini-split will not be able to efficiently cool or warm the room? In fact, a blocked air filter is one of the most common reasons behind this problem. Thankfully, it is also very easy to fix. You can clean the AC’s air filter on your own and the whole process takes only a few minutes. First, turn the mini-split unit off and remove the air filter and clean it. Once you are through, wait until the air filter dries and then insert it back. Finally, power on your Sanyo mini-split air conditioner.

Open windows or doors – It’s obvious that if the doors or windows of your room are open, the AC will have a hard time to cool or warm it. Closing them will improve your unit’s efficiency.

Blocked outlet or air inlet – If the outlet or air inlet is blocked, your air conditioner’s performance will fall. Remove the obstructions to boost your unit’s efficiency.

If the problem persists or if you detect a burning smell, you should give your local AC service center a call.

How to Troubleshoot the Issue of Indoor Unit Not Working?

If only the indoor unit is not working, it means that the Indoor PCB Ass’y is defective. If this is something you can change yourself, call your local AC repair service or the nearest Sanyo service center.

How to Troubleshoot the Issue of the AC Unit Running and then Immediately Shutting Down?

This particular issue occurs when both the air inlet and the outlet or either of them is blocked. Therefore, check them both and get rid of obstructions. While you are it, clean the inlet grill and air filter as well.

How to Troubleshoot the Issue of Sanyo mini split air compressor not running?

This issue can occur because of a refrigerant shortage. If the refrigerant is lacking, you will need to refill it. Read more about replacing refrigerant or proper refrigerant pressure here.

How to Troubleshoot the Issue of Sanyo mini split not switching from COOL to HEAT or HEAT to COOL?

This problem occurs either because of a defective remote control unit or due to a defective receiver in switch Ass’y.

How to Troubleshoot the Issue of Neither Indoor Nor Outdoor Unit Running?

This issue occurs when the power is not being supplied. If there has been a power failure, wait for recovery. Else, contact your power company. If there’s no power failure, there’s a good chance the circuit breaker has tripped, so reset it.

If the issue persists, check if the operation selection switch is set to ‘ON.’ If no, set it to ON. If the switch is set to ON, it means indoor PCB Ass’y or Switch Ass’y is defective. Call your local AC repair service or the nearest Sanyo service center.

CALL FOR QUOTE: 1.855.920.1857